Oxford University Computing Services (OUCS) is the University's central IT provider. OUCS runs the campus network and central network services including the email service, the Weblearn Virtual Learning Environment, the HFS backup and archive service, and wireless and remote access facilities.
All new University members automatically get an Oxford account which gives them access to a range of services, including email. Account details are sent through the internal post within a couple of working days of the University Card being issued. The central Oxford email service is part of the Nexus service which offers access to a range of features in addition to email (such as calendars, shared address books, and opportunities for collaborative working). Nexus can be accessed in a variety of ways - directly online using a web browser or via a program installed on your computer. The Oxford account, also known as a Single Sign-On account (SSO), also gives access to a number of other web-based services including Weblearn (http://www.weblearn.ox.ac.uk) and OUCS self-registration system (https://register.it.ox.ac.uk).
- a large and varied IT Learning programme - see http://www.oucs.ox.ac.uk/itlp
- an online shop selling software and providing an OUCS service payment centre - see http://www.oucs.ox.ac.uk/shop
- a Help Centre with open access PCs and Macs, facilities for scanning and printing including large posters, and a helpdesk for assistance with user account problems, general IT problems etc. - see http://www.oucs.ox.ac.uk/helpcentre
- Computer Breakdown Cover - rapid on-site repair of faulty hardware for a small annual subscription - see http://www.oucs.ox.ac.uk/pcms
OUCS has an extensive web-site (http://www.oucs.ox.ac.uk) which includes information on all its services and facilities. Its help pages (http://www.oucs.ox.ac.uk/help) provide the answers to all the most frequent questions and problems, plus a problem report form.
The WelcomeToIT! web pages (http://welcometoit.ox.ac.uk) also give a good introduction to IT at Oxford.