1. Start Outlook, locate the suspected hoax message and open it by double-clicking on it.

    Opening up the email

  2. As shown in the screenshot below, locate the Options group on the 'Ribbon' bar at the top of the screen and click on the small arrow to open up message options.

    Showing message options button on the ribbon

  3. This brings up the message options screen which displays the full headers in the bottom half. Left-click in this area and then press <CTRL A> followed by <CTRL C> to select all of the text and copy it as shown below:

    Next click on Close followed by Forward. Left-click in the body of the message and press <CTRL V> to paste the full headers into the message. Please then send this to phishing@it.ox.ac.uk