1. Daily routines and
Check your email regularly; ignoring an email message is
discourteous and confusing to the sender.
Always reply, even if a brief acknowledgments is all you can
manage - there is still sufficient unreliability about email
transmissions to create doubt in the mind of the sender that you
ever received the message.
Conversely, never assume that simply because you have sent a
message, it has been read.
Reply promptly - email systems often do not have the
conventional `pending' trays of the desktop, nor secretaries to
remind you, so it may be easy to forget an email message.
Consider the security of email messages in a similar way to a
message on a postcard; i.e. recognize that anyone along the chain
of distribution could get to see what you have said, and it might
even end up in someone else's hands.
If you have sensitive messages to send, use some form of
encryption (known only to you and the recipient, such as PGP) or
use some other more secure medium.
Develop an orderly filing system for those email messages you
wish to keep; delete unwanted ones to conserve disk space.
Make arrangements for your email to be forwarded to someone to
handle when you go away, or install an automatic reply system
advising that you will not be able to respond.
Encourage others to communicate with you by email. Ensure you
give them your correct email address - where appropriate, include
it on your business card and letterhead.
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