IT Services



Nexus quota warning messages


Contents

The Nexus service will warn you about your email storage when it is nearing its maximum level, full and over quota. The following three sections provide more information for if you have received such an email.



1. Nexus 90% full warning

Warning: Your mailbox is nearly full

Your Oxford Nexus mailbox is growing and if you take no action there is a risk that it could fill up completely. Currently this is not affecting your service but you are within the last 10% of the space allocated to you.

We advise you to take some precautions to ensure that your mailbox does not reach its limit. These may include removing items from your Sent Items folder, emptying your Deleted Items and Junk E-Mail folders (both of which count towards your overall mailbox size), or requesting a larger mailbox (which may incur a cost).

N.B. Deleting Sent Items is a two stage process; Any deleted Sent Items are automatically placed into your Deleted Items folder from where you should delete them again in order to reduce your mailbox size.

You can check for more information about your mailbox via the OUCS Self-Registration Pages (log in required) and you can find useful information on the OUCS web site regarding mailbox quotas.

If you require assistance in reducing your mailbox size, or would like its quota increased, please contact your local IT support staff or the OUCS Help Centre.



2. Mailbox full notification

Urgent warning: your mailbox is now full!

Your Oxford Nexus mailbox is still growing and has now exceeded the limit assigned to you. Currently, you should still receive incoming messages but you may find that you cannot send email. You should act immediately to remedy this situation.

We advise you to consider , for example, removing items from your Sent Items folder, emptying your Deleted Items and Junk E-Mail folders (both of which count towards your overall mailbox size), or requesting a larger mailbox (which may incur a cost).

N.B. Deleting Sent Items is a two stage process; Any deleted Sent Items are automatically placed into your Deleted Items folder from where you should delete them again in order to reduce your mailbox size.

You can check for more information about your mailbox via the OUCS Self-Registration Pages (log in required) and you can find useful information on the OUCS web site regarding mailbox quotas .

If you require assistance in reducing your mailbox size, or would like its quota increased, please contact your local IT support staff or the OUCS Help Centre.



3. Mailbox suspended notification

Your Oxford Nexus mailbox has now significantly exceeded the limit assigned to you. Emails sent to you when your mailbox is in this state are not delivered and the sender should receive a notification of that fact. Please take action now to ensure that your mailbox is brought back under the limit.

We advise you to consider, for example, removing items from your Sent Items folder, emptying your Deleted Items and Junk E-Mail folders (both of which count towards your overall mailbox size), or requesting a larger mailbox (which may incur a cost).

N.B. Deleting Sent Items is a two stage process; Any deleted Sent Items are automatically placed into your Deleted Items folder from where you should delete them again in order to reduce your mailbox size.

You can check for more information about your mailbox via the OUCS Self-Registration Pages (log in required) and you can find useful information on the OUCS web site regarding mailbox quotas .

If you require assistance in reducing your mailbox size, or would like its quota increased, please contact your local IT support staff or the OUCS Help Centre.