This service is operated on a cost recovering basis for University members' equipment which requires an upgrade or cannot be repaired under the terms of the Computer Hardware Breakdown Service. Repairs can be carried out on both PCs and Apple Macintosh computers, as well as USB memory sticks and external hard drives. The service is operated in collaboration with Equinox Maintenance Limited and some equipment is sent off site for repair.
Most manufacturers are catered for. Wherever possible, only good quality, branded parts from well-known manufacturers are used, consistent with economic pricing. Typical repair times are 7 to 14 working days and all repairs and upgrades are carried out with a 90 day warranty on parts and labour unless otherwise advised.
|Price Guidelines - including all parts and labour but excluding VAT|
|Service||Size||PC Laptop||PC Desktop||Mac Laptop||Mac Desktop|
|Memory Upgrade||Prices start at £48 but are very variable. We will provide a quote for your specific machine|
|Hard Disk Replacement *
For other sizes please ask
|320 GB||(SATA) £78||
|750 GB||(SATA) £98||
|1 TB||(SATA) £112||(SATA) £96||(SATA) £112||(SATA) £96|
||(SATA) £155||(SATA) £155|
|120 GB||(SSD) £126||
|240 GB||(SSD) £186||
|Install Hard Disk in an external USB Enclosure||£60|
|Repairs and Upgrades on PC Laptops - prices vary according to make and model. The ranges below indicates typical repair costs including parts and labour but excluding VAT|
|Battery||£75 - £90|
|Fan||£100 - £140|
|Cure Overheating||£ 55 - £135|
£115 - £175
|Keyboard||£90 - £170|
|DC Power Socket Replacement||
£85 - £100
|AC Adapter (Power Supply Unit)||
£70 - £120
|LCD Screen||£120 - £300|
|Mainboard||£120 - £335|
|Touchpad||£105 - £115|
|CMOS Battery Replacement||£ 48|
|Repairs and Upgrades on Apple Macs - the price of parts is set by Apple and varies considerably between models. We can look up prices based on the machine serial number.|
|Last price update: November 1st, 2013|
Please ask about any other work not listed above. The usual labour charge is £60+VAT per hour with a minimum charge of £48 inc VAT. In some circumstances we can also fit parts which you have purchased elsewhere at this hourly rate. Please note, however, that we do not provide any warranty for parts we have not sourced and will make an additional charge for removal if this proves necessary for supplied parts which are faulty or non compatible.
* If you require a data backup or operating system re-install in conjunction with this service we offer a discount on the total price - please ask via the enquiry form.
To take up the Hardware Repair and Upgrade Service please follows these steps: