This service is operated on a cost recovering basis for personal computers owned by
University members. Upgrades can be carried out on PCs and Apple
Macintosh computers. If performance is being limited by insufficient
memory or too small a hard disk, these and other deficiencies can be remedied for a cost
well below that of a machine replacement.The service is operated in collaboration with Equinox Maintenance Limited and
some equipment is sent off site for upgrades.
Most manufacturers are catered for and depending on part availability, upgrades can
often be carried out more quickly than our typical 7 to 14 working day turn-around.
Wherever possible, only good quality, branded parts from well-known manufacturers are
used, consistent with economic pricing. All work carries a 90 day warranty on parts and
labour unless otherwise advised.
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Machine Upgrade Price Guidelines - including all parts and labour but
excluding VAT
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|
Service
|
Size
|
PC Laptop
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PC Desktop
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Mac Laptop
|
Mac Desktop
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| Memory Upgrade |
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Prices start at £35 but are very variable. We will provide a quote for
your specific machine
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Hard Disk Replacement * For other sizes please ask
|
320 GB |
(SATA) £78 |
|
(SATA) £78 |
|
| 750 GB |
(SATA) £98 |
|
(SATA) £98 |
|
| 1 TB |
(SATA) £112 |
(SATA) £96 |
(SATA) £112 |
(SATA) £96 |
| 2 TB |
|
(SATA) £155 |
|
(SATA) £155 |
|
| 120 GB |
(SSD) £126 |
|
(SATA) £126 |
|
| 240 GB |
(SSD) £186 |
|
(SATA) £186 |
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External USB Hard Disk Enclosure includes fitting the machine's
internal Hard Disk into the caddy |
|
£ 45 |
| Upgrading the System Board |
|
|
Please ask |
|
Please ask |
| Adding a Firewire Card |
|
£ 55 |
£ 30 |
£ 55 |
£ 30 |
| Adding PCI-Express card |
|
£ 55 |
£ 65 |
£ 55 |
£ 65 |
| Adding an Interface (USB, Parallel or Serial port) |
|
£ 55 |
£ 35 |
£ 65 |
£ 55 |
| Adding a TV/Teletext card |
|
£ 50 |
| Adding a Sound Card or upgrading Video Card |
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Please ask about this for your desktop machine
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| Adding a CD-RW/DVD drive |
|
|
Please ask |
|
Please ask |
| Adding a DVD-RW drive |
|
|
Please ask |
Please ask |
Please ask |
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Last price update: May 2nd, 2013
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We will fit parts which you have purchased elsewhere at a rate of £60+VAT per hour
for labour. The minimum charge is £35 inc VAT. Please note, however, that we do not provide
any warranty for parts we have not sourced and will make an additional charge for
removal if this proves necessary for supplied parts which are faulty or non compatible.
* If you require a data backup or operating
system re-install in conjunction with this service we offer a discount on the
total price - please ask via the enquiry form.
To take up the Hardware Upgrade Service please follows these steps:
- Fill in the Enquiry Form below
- If it is essential to you that the work on your equipment be carried out on
site, please specify this in the 'Full details' section of the form. Please be
aware that the requirement for on site work could lead to some delay in the
turn-around time.
- We will reply via email, generally within two working days.
- If you would like to proceed with the work, please bring the machine into IT
Services, Banbury Road site between the times stated in the reply.
- Before (or whilst) you drop off your equipment, payment of a
non-refundable minimum labour charge of £35 including VAT is required
via the IT Services On-line Shop. This will be deducted from the total cost of
any work carried out but remains with us to cover administrative, preparatory and
diagnostic work if you decide not to proceed after a firm quote is made.
- If it becomes apparent that the work will cost more than the preliminary quote,
we will inform you and await approval.
Please book Apple Macs warranty repairs in via the Apple Warranty Repairs form. Hardware problems or upgrades for any other
machines under warranty should normally be referred to the supplier/manufacturer
since hardware modifications by third parties may invalidate the warranty.