To use the resources and facilities which the Help Centre offers you will need to register for a Help Centre username and password. This account is separate from any other OUCS account you may have, such as one for email access. There are some cases when you do not need to register for a Help Centre account - for example, if you have attended an OUCS course and wish to continue your study at your own pace in the Help Centre. Please ask the Help Centre Staff for details.
To register for a Help Centre account you will need to visit the Help Centre, where a self-registration terminal is available. You will need to bring your University Card with you. (If you do not have a University Card, apply for one from your departmental administrator or college bursar). Once you have registered you should change your Help Centre password.
Attention Mac Users: It is currently not possible to use your Help Centre account on the Macs. We hope to remedy this situation soon, but for the time being the Macs can be used without needing to log in.
Help Centre accounts have the same lifetime as other OUCS accounts and are linked with the University card in the same way. You will receive an email warning both before your University card expires and before your OUCS accounts expire.
- You will be prompted to change your password when you first log in. The prompt will reappear with each login until you successfully change the password. Fill in the fields and click the
- If you wish to change your password at a later date, double-click on the Utilities folder in the Novell Application Launcher Window. Select the Change Password icon, fill in the fields and click the