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Online Support Resources

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1. Software Manufacturers' Online Support Pages

Where relevant, links are to UK/European support pages. .
  • Adobe (PageMaker, PhotoShop, Illustrator, TypeManager etc.)
  • Apple
  • Claris (FileMaker)
  • Computer Associates (ArcServe, Ingres, Advanced Help Desk etc.)
  • Corel (Corel Draw, WordPerfect etc)
  • OpenText (formerly Hummingbird) (Vista Exceed, Maestro etc.)
  • IBM Lotus Software (Lotus Notes, cc:Mail etc.)
  • Microsoft
  • Network Associates (McAfee, Dr Solomons etc.)
  • Novell
  • SAS
  • Sophos
  • SPSS
  • Symantec (Norton Utilities etc)

2. Hardware Manufacturers' Online Support Pages

Where relevant, links are to UK/European support pages.
  • 3Com
  • Acer
  • Amstrad
  • Apple
  • Canon
  • Compaq
  • Dell
  • D-Link
  • Elonex
  • Epson
  • Gateway
  • Genius
  • Hewlett Packard
  • IBM
  • Intel
  • LexMark
  • Research Machines
  • Silicon Graphics
  • Sony
  • Sun
  • Toshiba
  • Viglen

3. Other Online Support Resources

  • University of Indiana's Knowledgebase
  • Oxford Libraries
  • The National Academic Mailing List Service (JISCmail) discussion-lists
  • Google Search Engine. Search Google for error messages seen from your application. This often leads to an excellent resource showing you how to resolve an IT problem.

 

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Document Links:

  • 1. Software Manufacturers' Online Support Pages
  • 2. Hardware Manufacturers' Online Support Pages
  • 3. Other Online Support Resources

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IT Services documents are available in alternative formats through advance request from the Help Centre.

Written by Peter Higginbotham, 14th October 1998. Latest revision Fri, 26 Aug 2011

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