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1.1. Getting started

Getting started

To begin backing up with TSM software go to our guide on getting started with backup.

The HFS backup service is available to Oxford University staff, senior members and postgraduates running Windows, Mac OS X, Linux and Unix. Recent changes now allow users working away from Oxford to backup over VPN to the standard desktop backup service.

The HFS Team also offer a data archive service for static data that is considered to be of long-term value to Oxford University.

1.2. Need help?

Need help?

Our FAQ answers frequently-asked general questions on all aspects of the HFS.

To view the status and recent activity of an existing TSM account, please see the IT Services TSM registration page.

If you want to know how to perform key tasks such as backing up or restoring data or are having problems, then review the section help using the TSM client.

If you have received an email from the HFS Team then please see the automated emails page for support and advice.


1.3. Further information

Further information on backup and archive

Please read our guidelines on acceptable use to see our restrictions and service limits.

See our page on best practice for how best to use our service. If you wish to register for a server backup account, please see our list of server node registration requirements.

If you want to know how the HFS works, see our further information page.

Our service level description describes the levels of service which we strive to attain.

1.4. Leaving?

Leaving, or no longer require backup services?

If you are leaving Oxford University or no longer require the backup service that you have registered for, then please see the sections on deregistering your active nodes and removing the TSM client software.

This will help us to maintain an efficient system that stores only data that is beneficial to those currently associated with Oxford University.


1.5. News

News

HFS feedback form now availableIf you have any comments on existing HFS services, facilities, documentation, or notes on how you feel they could be improved, please fill in the online form at http://www.oucs.ox.ac.uk/hfs/feedback.