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1.1. Getting started
To begin backing up with TSM go to our guide on getting started.
The TSM backup service is available to Oxford University staff, senior members and postgraduates running Windows, Mac OS X, Linux and Unix. There is also a remote backup service for those working away from Oxford for extended periods of time.
The HFS Team also offer a data archive service for data that is considered to be of long-term value to Oxford University.
1.2. Further information
Further information on backup and archive
Please read our guidelines on acceptable use to see our restrictions and service limits.
See our page on best practice for how best to use our service.
If you want to know how the HFS works, see our further information page.
Our service level description describes the levels of service which we strive to attain.
1.3. Leaving?
Leaving, or no longer require backup services?
If you are leaving Oxford University or no longer require the backup service that you have registered for, then please see the sections on deregistering your active nodes and removing the TSM client software.
This will help us to maintain an efficient system that stores only data that is beneficial to those currently associated with Oxford University.
1.4. Need help?
Our FAQ answers frequently-asked general questions on all aspects of the HFS.
To view the status and recent activity of an existing TSM account, please see the OUCS TSM registration page.
If you are having problems with TSM or would like to know how to perform key tasks such as backing up or restoring data, then please review our section giving help using the TSM client.
If you have received an email from the HFS Team then please see the automated emails page for support and advice.
1.5. News
The HFS Team is conducting a survey into backup provision and use within the university. We are looking to extend our reach, to improve ease-of-use and to enable more university members to use our service. So we would like to hear about the expectations, needs and demands of all types of university members - staff, researchers and students - about the backup service that they would like to see available.
The survey runs until the end of fifth week, 15th February 2013. When it ends there will be a prize draw, and one participant will win a £50 Amazon voucher!
To complete the survey and be entered into the draw, please go to:
A supported TSM client for OS X 10.8 (Mountain Lion) users is now available from our usual Mac download page at http://www.oucs.ox.ac.uk/hfs/help/mac/downloadingmac.xml.
Current HFS users running Mountain Lion should upgrade to TSM 6.4 at their earliest convenience; earlier versions of TSM are not supported on Mountain Lion. Users running 10.7 (Lion) may optionally upgrade to this new version too, but this is not necessary as TSM 6.3 is supported on Lion.
Please note that the sleep issue described in our page on Mac sleep settings is not resolved in this new version.
