Installing the TSM Version 6 Client for Linux

7.1. On installation error ANS1357S

During the installation you may see some installation output similar to the following:

 Attempting to find server... 
 TCP probing dsmb1.ox.ac.uk 1500 ... success.
 Contacting TSM server: OX_HFS_B1 
 Attempting to store password... 
 Attempting to connect to TSM server... 
 connect_test() ERROR: ANS1357S. 
 The post install script does not understand this error. 
 Please report it to hfs@oucs.ox.ac.uk. ... 

The error message ANS1357S means "Session rejected: Downlevel client code version". This message may arise if a TSM account is used first with the Windows TSM software and then afterwards with the Linux version of TSM.

If this is the case then it is best practice to use separate TSM accounts for the separate operating systems.

7.2. General configuration errors

If TSM cannot connect because of an invalid servername, invalid hostname, or some other configuration problem try recreating a new configuration. On Debian/Ubuntu systems this is done with

 dpkg-reconfigure tsm-client-base

On all other systems run

 /opt/tivoli/tsm/client/ba/bin/HFSsetup.sh reconfigure