8. Further Help

Sources of further help include:

  • If you have a query about the operation of the GUI, click on the Help button or press F1.
  • To access help in the command line client just press h at the tsm> prompt.
  • If you have a query about options in the configuration files dsm.sys and dsm.opt, then please see the further instructions that appear as comments at the top of each file.
  • If you have a problem or query check first the Help & FAQ pages to see if it is answered there. If your query is still unresolved, then contact hfs@ox.ac.uk with as much detail as possible, including copies of the files dsm.sys, dsm.opt, dsmerror.log and, if the query relates to scheduled backup, the dsmsched.log and dsmwebcl.log files.
  • If you have specific installation problems then email hfs@ox.ac.uk with /opt/tivoli/tsm/client/ba/bin/tsm-install.log. This describes what the post installation scripts have attempted to do and highlight any problems. It may also be required to email the following files: dsm.sys and dsm.opt.

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