8. Further Help
Sources of further help include:
-
If you have a query about the operation of the GUI, click on the
Helpbutton or pressF1. -
To access help in the command line client just press
hat thetsm>prompt. -
If you have a query about options in the configuration files
dsm.sysanddsm.opt, then please see the further instructions that appear as comments at the top of each file. -
If you have a problem or query check first the Help & FAQ pages to see if it is answered
there. If your query is still unresolved, then contact hfs@ox.ac.uk with as much detail as
possible, including copies of the files
dsm.sys,dsm.opt,dsmerror.logand, if the query relates to scheduled backup, thedsmsched.loganddsmwebcl.logfiles. -
If you have specific installation problems then email hfs@ox.ac.uk with
/opt/tivoli/tsm/client/ba/bin/tsm-install.log. This describes what the post installation scripts have attempted to do and highlight any problems. It may also be required to email the following files:dsm.sysanddsm.opt.
Up: Contents Previous: 7. Troubleshooting

