7.2. I can't see my files, but I'm sure they were backed up.

The usual reason that files are not visible in the restore window is that they are inactive; the default is for TSM only to show active files. For an explanation of active/inactive files, see 7.5. What are active and inactive files?. To view both active and inactive files, click on [View] and then chose [View Active/Inactive Files]: this should fix the problem.

If viewing inactive files does not help, and your machine is a Mac, please see our knowledgebase article KBMAC0003 - Files expected to be available for restore by TSM for Mac are not listed.

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