21. KBMAC0005 - "ANS1217E Server name not found in System Options File" (Mac)
||This article will guide you through resolving the error message
"ANS1217E Server name not found in System Options File"
when you try to run TSM on a Mac.
||When trying to run TSM, the error message "ANS1217E Server name not found in System Options File" is returned, followed
by "ANS5179E TSM is unable to continue. Exiting program" is returned.
||Possible Cause - TSM is not configured, because the client did not connect to the HFS server when TSM was installed,
and so no settings were saved in the TSM configuration files. A direct connection to the university network or, if you are outside the university network, a VPN connection into the university network, is required in order to install and run TSM.
||Firstly check that you have a direct connection to the university network, or
else have a VPN connection running.
Then, in Finder, go to > and run
choose the option . You will be prompted for your TSM nodename and password.
||If that does not work then you need to
force TSM to reconfigure by removing the faulty TSM configuration files: use Finder to browse to the folder
/Library/Preferences/Tivoli Storage Manager
/Your-username/Library/Preferences/Tivoli Storage Manager, which also exists on your machine),
and delete the files
dsm.opt. Then re-install TSM.
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