20. KBMAC0004 - "connect_test() returned an error code 5" or "ANS5155E Valid password not available"

Summary This article will guide you through resolving the error message "connect_test() returned an error code 5" or "ANS5155E Valid password not available" when you try to run TSM.
Symptom When trying to run TSM, the error message "connect_test() returned an error code 5" or "ANS5155E Valid password not available" is returned.
Cause This error is caused by a wrongly-cached password.
Resolution Proceed as follows:
  1. Reset your TSM password at the TSM password reset page.
  2. Run Applications > TSM Tools for Administrators > Reconfigure Node.
  3. Enter your Mac administrator password when prompted.
  4. Enter your TSM nodename and your new TSM password when prompted.
Status
More Information
Applies To TSM, Mac

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