31. KBGEN0002 - "ANS1357S Session rejected: Downlevel client code version"
| Summary | This article will guide you through resolving the error message "ANS1357S Session rejected: Downlevel client code version" when you try to run TSM. |
| Symptom | When trying to run TSM, the error message "ANS1357S Session rejected: Downlevel client code version" is returned. |
| Cause | Possible Cause - You have accessed the TSM server from a machine using another machine's Nodename
using a higher level of the TSM client than the current machine has loaded.
Now trying to connect to the TSM server, the session is rejected as being 'downlevel'. This is because, as of TSM 4.2,
the server records the client software level and strictly
enforces the rule of disallowing lower-level-client access.
|
| Resolution | If you have already encountered this problem, please contact
hfs@ox.ac.uk for further help. To avoid this problem, do not do cross-platform access to TSM backups.
If you need to access another node's backups, for example
to restore vital data after a disk or system crash, use the -virtualnodename option
as documented in Restoring your data to
another machine in the Command Line Interface instructions. Using this option does not
cause the client level to be updated at the TSM server with the current machine's
client level and is the supported method of cross-machine access to TSM Backups. |
| Status | |
| More Information | |
| Applies To | TSM |
Up: Contents Previous: 30. KBGEN0001 - ANS2622S An invalid ID or password was submitted. Next: 32. KBGEN0003 - "ANS1361E Session rejected: The specified node name is currently locked"