30. KBNIX0007 -"ANS2614S A protocol error occurred in communications between the client and the server" and/or "The server code is down-level" (GUI) and/or "Aborted (core dumped)" (command line) on Fedora 18 or Ubuntu 13.04

Summary This article will guide you through resolving the error message "ANS2614S A protocol error occurred in communications between the client and the server" and/or "The server code is down-level" (GUI) and/or "Aborted (core dumped)" (command line) when you try to run TSM on one of Fedora 18 or Ubuntu 13.04.
Symptom When trying to run TSM the error message "ANS2614S A protocol error occurred in communications between the client and the server" and/or "The server code is down-level" (GUI) and/or "Aborted (core dumped)" (command line) is returned. A fresh installation of TSM may log "dsmc exited abnormally. Signal: 6 (SIGIOT, SIGABRT)" in tsm-install.log.
Cause There is a known problem with older versions of the TSM client on Linux systems with glibc 2.16 or higher (notably Fedora since version 18 and Ubuntu since version 13.04). Approximately one in every five node names fail to work. If you are using one of these operating systems and have a nodename that causes the problem then your TSM software will not be able to run.
Resolution Update your TSM client. It must be at least at version 6.4.1.7. Please note that error message ANS2614S may indicate a genuine connectivity problem as well: so if your client is up to date then you need to see instead our network connectivity troubleshooting guide.
Status
More Information
Applies To TSM, Ubuntu 13.04+, Fedora 18+

Up: Contents Previous: 29. KBNIX0006 - "ANS2600S Browser trying to establish connection to client; received socket exception; java.net.ConnectException: Connection refused" (GUI) and/or "/opt/tivoli/tsm/client/ba/bin/dsmc: error while loading shared libraries: libgpfs.so: cannot open shared object file: No such file or directory" (command line) Next: 31. KBNIX0008 - "Configuration of the TSM client software failed as it was not possible to contact some of the TSM servers."