We aim to provide as much assistance as possible to support your use of the TSM backup service. Our online content should support your general day-to-day needs and ensure you can complete commons tasks, resolve known issues and find the answers to frequently asked questions.

Help and Support
Troubleshooting Guides
Account (Node) Management
Downloading/Installing/Removing the TSM Software
Backup - The Basics
Backup - Advanced
The TSM Scheduler

What other help is there?

Further to the online support there is also a Help Centre to provide first line support for the TSM applications and beyond that is the HFS Team that provides second line support and ensure the day-to-day running of the IT Services HFS Backup Service is maintained.