IT Services



TSM for Mac Help and Support


We aim to provide as much assistance as possible to support your use of the TSM backup service. Our online content should support your general day-to-day needs and ensure you can complete commons tasks, resolve known issues and find the answers to frequently asked questions.

Help and Support
Troubleshooting Guides
Account (Node) Management
Downloading/Installing/Removing the TSM Software
Backup - The Basics
Backup - Advanced
The TSM Scheduler
Restoring

What other help is there?

Further to the online support there is also a Help Centre to provide first line support for the TSM applications and beyond that is the HFS Team that provides second line support and ensure the day-to-day running of the IT Services HFS Backup Service is maintained.