This article aims to assist you if you have received an e-mail advising of a MISSED, FAILED or SEVERED backup - such an email will have the subject heading "TSM Scheduled backup failure report".

If you have received this message then some or all of your data will NOT have been backed up. Therefore it is important both to resolve this issue as soon as possible to enable future scheduled backups to run; and also to perform a manual backup to ensure that your current data is backed up and secure.

The basics

Within the email there will be one or more Nodenames listed. Since each node has its own unique account name, password and installation of TSM, you will need to repeat this process for each of the nodes listed in the email.

Determining whether the scheduled backup was MISSED, FAILED or SEVERED

  • The email will state for each node whether the scheduled backup was MISSED, FAILED or SEVERED:
    Figure 1.
  • For each node, check which status has been given and chose from the following options to continue:

    Backup Status

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