3. Checking the TSM Client Configuration - Graphical User Interface

Now that we have the required server details we can check the TSM Client Configuration through the TSM client itself - if your preference is to view the client settings through a text editor then use the Checking the TSM Client - OPT File instructions

  1. Open the TSM Client
  2. Acknowledge the error messages and open the TSM Client Software
  3. Within the TSM Client click on [Edit] and then select [Client Preferences]
  4. By default you will see the General Preferences screen displayed
    Figure 6.
  5. Check that the Nodename shown on screen is exactly the same as the Nodename you noted down earlier
  6. If the Nodename was different to the one you noted down, change it within the TSM Client and click Apply and then OK to confirm.
  7. Now from the options down the left hand side click on Communication
    Figure 7.
  8. Now check that the following settings are correct against those you noted down for your node:
    • Communication Method = TCP/IP
    • Server Address = Your Server name
    • Server Port = Your Server Port
    • Admin Port = Your Server Port(this should be the same as the TCPPORT)
  9. If any of your TSM settings were different to those noted down, change them within the TSM Client and click Apply and then OK to confirm.
  10. Close down the preferences editor and then close the TSM Client Software, now try going back into the TSM Software and see if the same error messages are received

Problem now resolved?

If the error messages still appear and/or if the client was set-up correctly and no changes were made please review the Network Connectivity Troubleshooting Guide

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