This section is aimed to provide some further network troubleshooting information to ensure you have a successful connection to the TSM backup servers. This is in addition to the basic checks and the Network Connectivity Troubleshooting Guide.
|I have internet access|
|I am connected to the Oxford University network (or via VPN for the VPN Backup Service)|
|My TSM Node is not locked|
|My TSM Password is not due to expire|
|My TSM Client is configured correctly|
|I can ping the required IP Address|