To start or check the status of the service, from the desktop click [Start] > [Settings] > [Control Panel] > [Administrative Tools] > [Services] (XP/2003) or [Windows logo] > [Control Panel] > [System and Security] > [Administrative Tools] > [Services] (Vista/2008/7). You will see a list in which you should then locate the TSM Client Scheduler.

To start an existing scheduler service, first highlight the name; this would normally be the default 'TSM Client Scheduler'. You can then start it by clicking on Start from the phrase 'Start the service' where it is listed to the left of the service name column; or alternatively via [Action] > [Start].

The TSM scheduler writes to the following log files in C:\Program Files\tivoli\tsm\baclient. Each holds information going back for the last 30 days.

  • dsmsched.log - the log for all information about scheduled backups. This file lists the details of each file processed during a scheduled backup, summary results, and the time of the next scheduled backup (which it checks every twelve hours).
  • dsmerror.log - this file lists any errors encountered during manual or scheduled backups.

Once the TSM scheduler has been started, it will then contact the TSM server for the next schedule window and count down to that. If the next schedule window is more than twelve hours away then the scheduler will contact the HFS server again after that period has elapsed. You can check that the scheduler is running by examining the latest entry in dsmsched.log. It should look similar to the output shown below.

These lines show a connection to a TSM server and a query for the next scheduled backup window.

If there is no TSM service anywhere in the services list, then please see our page on setting up a new TSM scheduler in Windows.