- An existing TSM scheduler service is misconfigured and not working.
- You have changed the TSM password manually through the GUI or via the OUCS Self-Registration pages.
- You shut down the scheduler service, e.g. when you upgraded the TSM client software.
- You have changed the registered TSM nodename (aka account name).
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Run TSM from
[Start]>[All Programs]>[Tivoli Storage Manager]>[Backup-Archive GUI]. -
Click on the
Utilitiesmenu and choose the[Setup Wizard]option to display the following. Choose the Help me configure the TSM Client Scheduler option. -
Select
Next, and you will see the following screen. Ensure that the Update a previously installed scheduler option is highlighted, then click theNextbutton. -
Select the TSM scheduler that you wish to update, as there may be more than one if you have had several attempts at configuring the service; and ensure that it is highlighted before clicking
Next. -
The next screen prompts for a path to the
dsm.optoptions file. This should point to the file in the installation directory of the software - by defaultc:\Program Files\Tivoli\TSM\baclient\dsm.opt. Ensure that this is so and clickNext. -
In the following window, check the entry for
Node namecarefully and ensure that it matches the full Nodename under which the machine was registered for OUCS TSM Backup. Typically this will be of the format MACHINE.DEPT or USERNAME-FREETEXT-DEPT. If you are unsure of this, but can connect and run backups manually using the TSM Backup Client, then just use theNODENAMEentry from thedsm.optoptions file here.Now enter the current TSM password. Note that this must be re-typed if you have manually updated the password from the
Utilitiesmenu or from the OUCS Self-Registration pages, as the TSM password for the TSM scheduler service is stored separately in the Windows registry. -
Ideally, the services should run under the System account. If the scheduler service is to run under any other account, before proceeding please read our page on how to back up in Windows as a non-administrative user. Without the necessary rights, the TSM scheduler will be unable to back up all the files and objects on the local system. The System account has all the necessary rights for the entire local filestore to be backed up, and TSM advises that the service be installed under this account. You should select the option Automatically when Windows boots so that the service starts automatically.
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Clicking the
Nextbutton displays the following screen, which prompts for the location of the schedule and error logs - by defaultdsmsched.loganddsmerror.login the installation directory. We recommend accepting these defaults. -
The next screen offers the possibility of starting the service directly after completion of the setup wizard. This is recommended.
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Click
Nextand then you will be asked also to click onApply, as shown below. -
There will then be a pause while TSM puts your settings into effect:
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Now the completion screen should be displayed. Click the
Finishbutton. You have now finished updating the TSM scheduler service and it should now restart if the immediate start option was chosen. This can be checked as described in our page on starting and checking the TSM scheduler in Windows.













