Survey on Central Backup Use and Provision

The HFS Team is conducting a survey into backup provision and use within the university. We are looking to extend our reach, to improve ease-of-use and to enable more university members to use our service. So we would like to hear about the expectations, needs and demands of all types of university members - staff, researchers and students - about the backup service that they would like to see available.

The survey runs until the end of fifth week, 15th February 2013. When it ends there will be a prize draw, and one participant will win a £50 Amazon voucher!

To complete the survey and be entered into the draw, please go to:

https://weblearn.ox.ac.uk/direct/eval-evaluation/4561

Supported TSM client for Mac 10.8 (Mountain Lion) now available

A supported TSM client for OS X 10.8 (Mountain Lion) users is now available from our usual Mac download page at http://www.oucs.ox.ac.uk/hfs/help/mac/downloadingmac.xml.

Current HFS users running Mountain Lion should upgrade to TSM 6.4 at their earliest convenience; earlier versions of TSM are not supported on Mountain Lion. Users running 10.7 (Lion) may optionally upgrade to this new version too, but this is not necessary as TSM 6.3 is supported on Lion.

Please note that the sleep issue described in our page on Mac sleep settings is not resolved in this new version.

HFS Backup Limits RaisedAs a consequence of moving to new tape libraries this summer, we are now able to raise the daily limit on desktop/laptop backups from 100GB to 150GB. This follows the change made in August to server and large server backups, whose limits were raised to 300GB and 400GB respectively.
New 64-bit TSM client for LinuxUpdated TSM client packages for Linux have been released. The latest version is 6.3.0.5 which is now 64-bit software and will install on 64-bit systems only. The latest version for 32-bit systems is 6.2.4.1. In most cases you will be offered the appropriate update with your other system updates, although on certain systems (including Mandriva and SUSE) you may have to force an update to the 64-bit version. For instructions see http://www.oucs.ox.ac.uk/hfs/clients/supported/linux/index.xml?ID=install
OUCS course on TSM basics now available for bookingThe HFS Team is pleased to announce its first course for TSM users. 'Backing up your data to the HFS: an introduction to TSM' gives a basic introduction to the HFS service, and will take place on Monday 27th February, 14:00-16:00. Topics covered include: the different types of backup account; how to install TSM; and how to back up and restore data. To book please see http://www.oucs.ox.ac.uk/itlp/courses/detail/TEFK
OUCS TSM backup client available for OSX LionA new OUCS TSM backup client for OSX Lion is now available from the HFS web pages.
HFS pilot study on deduplication and disk-based backupThe HFS team have completed a PICT-funded pilot study on data deduplication and disk-based backup. To read it, please see: http://www.oucs.ox.ac.uk/hfs/news/HFSManCap_pilotstudy_report.pdf
Updated TSM client package for LinuxAn updated TSM client package has been released. In most cases you should be offered this with your other system updates. This package updates the client to version 6.2.2.6 and fixes problems with scheduler automatic startup on Debian 6.
TSM client for Windows - vulnerabilities in older versions

IBM have released information regarding some security vulnerabilities in older versions of the TSM client for Windows. If you are running our latest packaged version of the TSM client (6.2.2.0) you already have the fixes.

Although we are not aware of any current exploits for these vulnerabilities we recommend upgrading older versions to the latest version which can be obtained from http://www.oucs.ox.ac.uk/hfs/help/downloading.xml

Information on the vulnerabilities is available at https://www-304.ibm.com/support/docview.wss?uid=swg21457604

New TSM client for Mac OS X

The OUCS packaged TSM client for Mac OSX 10.5 (Leopard) and 10.6 (Snow Leopard) has been updated to version 6.2.2.0. This brings it up to the same level as the client packages for Windows and Linux.

For installation instructions and a download link see http://www.oucs.ox.ac.uk/hfs/help/downloading.xml.

HFS passes the petabyte milestoneThis week the HFS reported holding more than 1PiB of primary copy data online. Thats a one followed by 15 zeros or, perhaps more meaningfully, a million gigabytes. Three copies of all data is held, meaning we now manage over 3PiB. When the service started in 1995, tape media held 10GB per piece. Had tape technology stood still, we would now be managing 300,000 tape volumes rather than the several thousand we do now. So thats progress !
Revised HFS web pagesThe HFS Team has begun releasing a revised, restructured version of our webpages. The main aims of this work are: to bring some of our documentation up to date, to make it easier to navigate and to introduce additional help documentation. Please feel free to let us know if you find any dead links or other errors.
HFS VPN-based backup

The HFS will be offering a backup over VPN pilot service from Monday 2nd August. Further details can be found at:

http://www.oucs.ox.ac.uk/hfs/vpn

This service is intended to meet the needs of those who work outside Oxford (off the University Network) for long periods and who still want to ensure that their data is appropriately secured using Oxford-run facilities.

New TSM client for Mac OS XA new OUCS package of the TSM client is now available for Mac OS X Leopard and Snow Leopard. This upgrades the TSM client to version 6.1.3.2 which provides complete support for OS X Snow Leopard including the new Apple file system compression format (known as HFS+ compression). This is a recommended upgrade for OS X Snow Leopard and Leopard.
HFS feedback form now availableIf you have any comments on existing HFS services, facilities, documentation, or notes on how you feel they could be improved, please fill in the online form at http://www.oucs.ox.ac.uk/hfs/feedback.
Daily Backup Limits IncreasedWe have just brought new faster disk systems fully into production. These allow faster movement of the previous day's backups from disk to three tape copies and as a result, we can now increase the daily backup limits from 50GB/day to 100GB/day for desktops, from 100GB to 200GB for servers and to 300GB for large servers.
New TSM Backup Client for Intel and PPC MacThe latest v5.4 TSM Backup Client now supports both Intel- and PPC-based Mac platforms.
HFS Backup Limits RaisedAs a consequence of the various hardware changes we have made through this summer, we are now able to raise the daily limit on backups from 30GB to 50GB for desktop clients and from 50GB to 100GB for server clients.
HFS Departmental/college Server Backups - Service EnhancementsIn early August a new IBM pSeries server (a p570) was installed and has taken over the departmental/college server backups (OX_HFS_B2 and OX_HFS_B6). On 12 September we plan to start a new TSM server (OX_HFS_B4) and all new small/medium servers will automatically be registered to use it. Existing client usage will be unchanged, although we may later move selected clients over for load balancing purposes.
HFS Backup Service - Registration EnhancementsChanges to the registration for backup services are detailed in a paper which has been sent to ITSS for comment. Main addition is that non-DNS registered hosts will be allowed to register. All traffic will be restricted to the Oxford network. Implementation date for enhanced registration is 12 September 2006, with firewall restrictions introduced on the 11th.
HFS Backup/Archive Service - Service EnhancementsIn early May, 12 additional 3592 tape drives were installed into the robotic tape library. More than 8,000 3590 tapes have since been rewritten to 3592s; each 3592 can hold up to 1TB (more than 10 times the capacity of a 3590). The 3590s retired in August, after 10 years excellent service.