Setting up Automatic Backups on Linux platforms using the Version 6 TSM Client

3. Troubleshooting

The two main reasons for scheduled backups to fail or miss are:- a misconfiguration of the TSM Client options and/or the TSM Scheduler not running.

The first of these can be determined by running a manual backup via the TSM Backup program. If this works then there is probably no configuration problem. If you get an error running the TSM Backup program, then please review the steps involved in installing and configuring the TSM Client software.

Check that the 'dsmc sched' process is running. If it has stopped, please examine the dsmsched.log and dsmerror.log files for an explanation. Try repeating starting the TSM Scheduler as detailed in the Starting the TSM Scheduler section.

If the above fails, bundle the log and configuration files listed below and send these as an attachment to hfs@oucs.ox.ac.uk with a subject line containing 'TSM Schedule'.

  /var/log/dsmsched.log
  /var/log/dsmerror.log
  /opt/tivoli/tsm/client/ba/bin/dsm.sys
  /opt/tivoli/tsm/client/ba/bin/dsm.opt

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Document Links:

1. Starting the TSM Scheduler
2. Checking the Scheduled Backup has worked
3. Troubleshooting