5. Updating an Existing Automatic Scheduled Backup Service

1. The principal reasons for updating an existing automatic scheduled backup service are as follows:
   • An existing TSM Scheduler service is misconfigured and not working.
   • You have changed the TSM password manually through the GUI or via the OUCS Self-Registration pages.
   • You have shut down the scheduler service - as recommended - and upgraded the TSM client software.
   • You have changed the registered TSM nodename (aka account name).

   To update a scheduler service, open the TSM Backup-Archive GUI from Start > All Programs > Tivoli Storage Manger, and at the Utilities menu choose the [Setup Wizard] option to display the following.

   

2. Choose the TSM Client Scheduler option only and click Next. A screen similar to that below will appear.

   

3. Select Next, and you will see the following screen. Ensure that the Update a previously installed scheduler option is highlighted, then click the Next button.

   

4. Select the TSM Scheduler that you wish to update, as there may be more than one if you have had several attempts at configuring the service; and ensure that it is highlighted before clicking Next.

   

5. This screen prompts for a path to the dsm.opt options file. This should point to the file in the installation directory of the software - by default c:\Program Files\Tivoli\TSM\baclient\dsm.opt. Ensure that this is so and click Next.

   

6. In the following window,check the entry for TSM node name carefully and please ensure that the Nodename displayed in the first field matches the full Nodename under which the machine was registered for OUCS TSM Backup. It must be the same as the value of the Nodename entry in the dsm.opt options file. Typically this will be of the format MACHINE.DEPT or USERNAME-FREETEXT-DEPT.

   Now enter the current TSM password. Note that this must be re-typed if you have manually updated the password from the Utilities menu or from the OUCS Self-Registration pages, as the TSM Password for the TSM Scheduler service is stored separately in the Windows Registry.

   With both fields completed, click Next.

   

7. Ideally, the services should run under the System account. If the scheduler service is to run under any other account, before proceeding please read our page on how to back up in Windows as a non-administrative user. Without the necessary rights, the TSM Scheduler will be unable to back up all the files and objects on the local system. The System account has all the necessary rights for the entire local filestore to be backed up, and TSM advises that the service be installed under this account. You should select the option Automatically when Windows boots so that the service starts automatically.

   

8. Clicking the Next button displays the following screen, which prompts for the location of the schedule and error logs - by default dsmsched.log and dsmerror.log in the installation directory. We recommend accepting these defaults.

   

9. The next screen offers the possibility of starting the service directly after completion of the setup wizard. This is recommended.

   

10. Click Next and then you will be asked also to click on Apply, as shown below.

    

11. There will then be a pause while TSM puts your settings into effect:

    

12. Now the completion screen should be displayed. Click the Finish button. You have now finished updating the TSM scheduler service and it should now restart if the immediate start option was chosen.

    

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