On August 1st, 2012, OUCS merged with the other central IT departments to become IT Services which provides high-quality cost-effective services, support, and training to Oxford University staff and students, enabling excellence, innovation and best practice in teaching, learning and research. Read more
- Problems which do not require a personal visit can be identified and resolved quickly over the phone or via email
- Knowing more about an issue before the user arrives, we can schedule the staff member with the best skill set match
- If the staff member is ill, we can reschedule appointments
- The issue can be researched in advance, reducing the amount of time needed for the appointment
The website for the Integrated Communications Project (ICP) is now available. This project impact everyone in the University - stay informed with the information on the website and the regularly updated blog.
ICP will diversify and enhance communication options across the collegiate University, allowing for online presence notification, instant messaging, voice and video conferencing, collaboration and screen sharing services. You can choose to make and receive calls on University telephones, desktop and laptop computers, tablets and smartphones, telling the system where you are to transfer calls to your chosen device.