IT Services logo|University of Oxford brandmark

On August 1st, 2012, OUCS merged with the other central IT departments to become IT Services which provides high-quality cost-effective services, support, and training to Oxford University staff and students, enabling excellence, innovation and best practice in teaching, learning and research. Read more

Forthcoming courses Courses RSS Feed

Beginners IT - An introduction to the world of computing
Science: Radcliffe Science Library (RSL) Tour and Introduction to the Library Catalogue (SOLO) and Services
Science: Finding research information for Engineering
ISKILLS: Tech tools - reference management
Science: Radcliffe Science Library (RSL) Tour and Introduction to the Library Catalogue (SOLO) and Services
Science: Finding research information for Engineering
ISKILLS: Tech tools - reference management
ISKILLS: Your thesis, copyright and ORA
ISKILLS: Finding stuff - scholarly literature for your research
ISKILLS: Getting information to come to you

Spotlights

Self-Registration for IT Services Accounts
IT Services' Self-Registration page pulls together a range of facilities that allow you to manage your accounts on many of the centrally offered services. You can request and set a remote access password, manage your TSM backup registration, check the details we have about you, eg email routings, usernames. Do you need to get Sophos, the anti-virus software? Or perhaps you need a VPN client? These and other site-licensed software packages can be downloaded via the Self-Registration page too.
 

NewsRSS icon

Pilot of Appointments for Help Desk Support 9am to 1pm
The Help Desk will book appointments for people whose issues are easier to solve face-to-face or require personal identification. If the pilot is a success we aim to replace the drop-in service with appointments to gain these advantages:
  • Problems which do not require a personal visit can be identified and resolved quickly over the phone or via email
  • Knowing more about an issue before the user arrives, we can schedule the staff member with the best skill set match
  • If the staff member is ill, we can reschedule appointments
  • The issue can be researched in advance, reducing the amount of time needed for the appointment
MATLAB License
The University has signed a Mathworks Campus agreement giving a site license for MATLAB and a suite of 50 associated toolboxes. The license will become available next week and will allow access for all staff and students for any research and teaching with unlimited users and on any computers including home use on personal computers. Further information can be found at www.it.ox.ac.uk/news/matlab.