IT Services logo|University of Oxford brandmark

On August 1st, 2012, OUCS merged with the other central IT departments to become IT Services which provides high-quality cost-effective services, support, and training to Oxford University staff and students, enabling excellence, innovation and best practice in teaching, learning and research. Read more

Forthcoming courses Courses RSS Feed

Plagiarism: Turnitin User Group
EndNote: An introduction
ResearchProfessional.com: Find funding
Spreadsheets: Essential techniques for working with data
WebLearn: Fundamentals
Agent-based modelling: An introduction to modelling behaviours in your research
Databases: Concepts of database design
Digital images: Photoshop - an introduction
Nexus: Introduction to Outlook 2010
Science: Radcliffe Science Library (RSL) Tour and Introduction to the Library Catalogue (SOLO) and Services

Spotlights

Self-Registration for IT Services Accounts
IT Services' Self-Registration page pulls together a range of facilities that allow you to manage your accounts on many of the centrally offered services. You can request and set a remote access password, manage your TSM backup registration, check the details we have about you, eg email routings, usernames. Do you need to get Sophos, the anti-virus software? Or perhaps you need a VPN client? These and other site-licensed software packages can be downloaded via the Self-Registration page too.
 

NewsRSS icon

WebLearn and Turnitin courses: Michaelmas Term 2014
We have planned another full programme of ITLP courses for the new term. The majority of courses are aimed at staff members, but there is one for students on Awareness and avoidance of plagiarism, which has proved to be very popular. Remember also the WebLearn User Group meeting (Thursday 16 October, 2:00-4:00) and the Turnitin User Group meeting (Friday 10 October, 2:00-4:00). (Bookings are required.)
Pilot of Appointments for Help Desk Support 9am to 1pm
The Help Desk will book appointments for people whose issues are easier to solve face-to-face or require personal identification. If the pilot is a success we aim to replace the drop-in service with appointments to gain these advantages:
  • Problems which do not require a personal visit can be identified and resolved quickly over the phone or via email
  • Knowing more about an issue before the user arrives, we can schedule the staff member with the best skill set match
  • If the staff member is ill, we can reschedule appointments
  • The issue can be researched in advance, reducing the amount of time needed for the appointment