16. Monitoring Performance

OUCS now has an established process whereby its performance is assessed by its users, and its plans are aligned to user demands. This includes:

  • publication of our Annual Report – a reflective look showing how we performed in the previous AY;
  • setting of our five-year plan (this document) outlining our objectives based on the needs of the divisions;
  • review of our SLDs and costs associated with the services;
  • making recommendations to PICT and then PRAC re the budget for OUCS for the following AY.

All of these will be overseen by the OUCS Management sub-committee.

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