1. OUCS Help Centre Re-development Summer 2007
The Help Centre has undergone many changes in it's time. Computer hardware, software
and facilities are regularly updated to keep up with the new versions, the latest
anti-virus protection and developing needs of its users. The room itself has also
expanded, taking in what were store rooms or specialist advisory workshops. This
latest phase was to incorporate the Computing Services Shop into the same area and
join it with Job Reception. This improves the service to users as they no longer have
to go to the shop to pay for printing, then to the reception window to collect it.
All transactions will be in one place. The shop will also be easier to find!
For OUCS, the improvements allow more natural light into the Help Centre and Computer
room, greater security for the Computer Room and free up the old shop for staff
These photos show the redevelopment work in progress.
1.1. Looking towards the Job Reception window
Figure 1. Terminals for the 2980 in "Advisory", late 1970s
Figure 2. Thin screens and different benching. 2007 before refurbishement
Figure 3. July 2007. All furniture cleared out
Figure 4. August 2007. Ceiling down, walls removed. The Job reception window has
Figure 5. September 2007. The workmen are very pleased with their progress! The
ceiling is back up and new lighting installed. The new shop counter takes
shape. The Job reception window has been replaced by a door to the Computer
Figure 6. September 2007. The shop counter is complete and the new help desk is in
place. Comfortable chairs and sofas form part of the waiting and working
1.2. Looking towards the doors to the lecture rooms and/or staff corridor
Figure 7. Around 2000, before the previous expansion
Figure 8. July 2007. All furniture cleared out
Figure 9. September 2007. New ceiling, paint and lights but no carpet
Figure 10. September 2007. New island tables and computers and standing desks for
1.3. The ramp and steps from Reception
Figure 11. As it was
Figure 12. Work starts to round off the steps and the wall has gone
Figure 13. The ramp and step from Reception- it's curved!
1.4. Meanwhile, Help Centre services continue as normal ...
Figure 14. in lecture rooms
Figure 15. or in user areas