1.1 The University's online presence is primarily maintained under the ox.ac.uk domain. Each college or department will be assigned one or more subdomains of the form unit.ox.ac.uk. Additional subdomains of ox.ac.uk may be assigned upon request, subject to approval.
Some University activities may however require a presence under domains other than ox.ac.uk, for instance to protect trademarks or for use by a multi-institution project. IT Services authorise use of such domains on the University network, and can register and maintain these on behalf of the collegiate University.
Responsibility for assigning of subdomains within the ox.ac.uk domain lies with the IT Services Registration Manager, email@example.com. For details, please see http://www.oucs.ox.ac.uk/registration/index.xml?ID=subdept.
Management of DNS records within a domain hosted on the IT Services DNS infrastructure may be delegated to the appropriate IT support staff, or may require manual intervention by IT Services staff. For more details, please see the Domain Name System Service.
2.2 Email queries should normally receive a response within three working days. Owing to limited resourcing of this service, response times may be longer when key staff are absent, but IT Services will aim to acknowledge requests and to give an estimate of when a more detailed response may be possible.
2.8 For ox.ac.uk domains, information is given at http://www.oucs.ox.ac.uk/registration/index.xml?ID=subdept (ox.ac.uk domains) while support is available by mailing firstname.lastname@example.org.
2.10 Any requests for changes to DNS entries should be requested through the appropriate college or departmental IT staff. Changes not possible via the self-managed web interface should be requested by mailing email@example.com.
3.1 Not applicable. Documentation and other material is available online, while occasional announcements may be made through the mailing list firstname.lastname@example.org.
4.1 Domain names are provisioned in line with the DNS Naming Policy. In particular, head of unit approval is required before a request for any new domain (University or external) or domain transfer can be fulfilled. Use of any domain name must be in compliance with the University's Regulations Relating to the use of Information Technology Facilities and Trademark and Domain Name Policy. Usage must also comply with the international standards on which the Domain Name Service is based, and such policies as may be imposed by the domain registries and registrars concerned.
4.2 It is vital that IT Services can easily trace those responsible for a domain when it is due for renewal, or in the event of any problems (such as a security incident). Domain owners should therefore ensure that IT Services have correct contact details on file, regardless of changes of responsibilities or the staff involved. Bear in mind that domain registration terms may be as long as ten years.
4.4 A purchase order is required before any domain can be ordered or renewed; this should either be through the University financial system or where appropriate through the college's system. These should be received as per IT Services instructions.
Minimum notice periods for such changes are as follows: