The following catalogues the key services that OUCS supports and delivers to the collegiate University. Each links to the current Service Level Description outlining the service, OUCS's responsibilities (hours of service, targets, resilience, support, training, etc), the client's responsibilities ('client' is defined separately for each service but usually means either the individual user or a department/faculty/college/unit), and any 'premium' services (i.e. services above and beyond the free provision which can be paid for). It is envisaged that these SLDs will be reviewed on an annual basis with divisional and collegiate representatives, and will be monitored and reported on in future Annual Reports.
Network Infrastructure Services
Identity and Access Management Services
Data Storage, Backup, and Archiving Services
Shared Infrastructure Services
Information Services (Infrastructure and Development)
Teaching, Learning and Professional Development Support