Title of service: Open Educational Resources

Status of Document: This document lists and describes the services offered by Academic IT Services March 2013

1. Introduction

The teams in Academic IT services support academic colleagues, colleges, units and researchers to publish educational media (podcasts, video, ebooks etc) under an appropriate Creative Commons Licence.

We promote and support the use of open educational resources (OER) in teaching at Oxford via our user communities, websites, news publications, workshops and events.

We offer University staff and students training in copyright licensing and how to prepare materials for open publication. We provide advice on using appropriate platforms for dissemination. Support is given for podcasting, multimedia capture and display of material.

The University encourages members of the university to use, create and publish OERs to enhance the quality of the student experience, provided that resources used are fit-for purpose and relevant. We provide information on new technologies through the creation of articles and guides which are published on our website and blogs to provide a source of reference for users.

2. Summary of IT Services' Responsibilities

Hours of Service

2.1 The service operates 9 a.m. to 5 p.m.

Serviceability Targets

2.2 The service aims for all email queries to receive a response from a staff member within two working days.

Overview of Service

2.3 Academic IT services support members of the university to publish their materials online in appropriate platforms e.g ItunesU , websites, online collections and WebLearn. Open Educational Resources (OERs) are digitised teaching, learning and research resources that reside in the public domain or have been released by the copyright owner under an intellectual property licence (e.g. Creative Commons) that permits their use or re-purposing (re-use, revision, remixing, redistribution) by others.

2.4 Academic IT Services colleagues will represent Oxford University on relevant national and international bodies concerning OER where appropriate and will recommend to staff any conferences that may be of interest.

2.5 Courses offered by the IT Learning Programme are available to support all members of the university in developing skills for OER.

2.6 Colleagues are advised to publish OERs using an Attribution-NonCommercial-ShareAlike (CC BY-NC-SA 2.0) creative commons licence and we are able to support you in doing that.

2.7 IT Services reserves the right to remove, from platforms we host, OER resources that do not comply with University policies.

2.8 IT Services will operate a take-down policy in case of complaint from authors or users.

Administration and Support

2.9 We maintain web pages, organise events and use appropriate social media aimed at promoting the use of OER to support learning and teaching at Oxford University.

2.10 Academic IT Services colleagues support users of OER through responses to individual queries wherever possible, or by reference to training courses or material.

2.11 We are happy to give individual advice and support on use of OER. Academic IT Services does not have the staff resources regularly to attend academic colleagues in their own colleges or departments however such visits to can be arranged on a case-by-case basis where necessary.

Education & Training

2.12 Academic IT Services colleagues provide a central source of information about OER and provide regular email bulletins to subscribers to disseminate good practice from relevant case studies when appropriate.

2.13 We provide training for OER tools through relevant courses organised by the Academic IT Services and relevant other bodies.

2.14 Academic IT Services colleagues strive to facilitate communication between technical experts and distributed learning technologists within the University.

2.15 Academic IT Services colleagues attend relevant seminars so that members of the University are aware of the services available from IT Services and of strategic open educational issues in the collegiate University.

Inclusive practice

2.16 Our presentation, training materials, reports and guides are available in accessible formats and can be provided in alternative formats on request.

2.17 Our news letters, announcements and updates are distributed by a variety of methods and in more than one format.

2.18 Wherever possible our materials are suitable for a range of audiences and jargon–free.

2.19 Our services are open to all members of the University.

2.20 The contact details of Academic IT Services staff are provided on our web pages.

3. Summary of Clients' responsibilities

3.1 Members of the university may wish to use OERs to enhance learning and teaching.

3.2 Members of the university may also wish to create and publish resources as OERs.

3.3 It is expected that OERs used, created or published by individual staff and students will normally be series or themed collections (e.g. podcast episodes, ebooks etc.) rather than whole courses.

3.4 The sign off for permission to publish must be secured before it is published by IT services. Responsibility for gaining sign off lies with the OER producer. Sign off for OERs is ultimately a decision for the Head of Unit , Head of Department or Head of Service as appropriate.

3.5 University policies on IPR must be adhered to. When using OERs, members of the university must comply with the terms of the licence of use.

3.6 When creating and releasing a digital object under an OER licence members of the University must check that all material can be released under the chosen licence and that it does not inadvertently contain material that is subject to copyright by third-parties.

3.7 Usually authors wish to formally assert a "moral" right to be properly acknowledged as the author. The University believes this is good practice as it gives proper recognition for work undertaken. The right must be positively asserted. To ensure proper attribution, a good form of wording would be:"The right of [name of author] to be identified as author of this work has been asserted by them in accordance with the Copyright, Designs and Patents Act 1988".

4. Premium Services

4.1 Members of Academic IT Services are available on request to make presentations to course teams and programme groups in support of projects or a co-ordinated departmental approach to use of OER

4.2 Members of Academic IT Services are sometimes available on request to support academic colleagues in recording audio materials as part of the University podcasting project.

4.3 Colleagues are encouraged to collect data on usage of their OERs by students and external users for quality assurance, impact and outreach. Academic IT services are able to provide some of this information to content authors on request.

4.4 On a charged pro rata basis Academic IT Services colleagues can facilitate the production of transcripts or specialist metadata for online audio materials e.g. podcasts.