1.1 Virtual Private Networking (VPN) is a way of extending the University’s internal network to PCs connected anywhere on the Internet. Once connected via a VPN, a remote system appears to be connected locally to the University network, thereby getting access to all the facilities available to local users, avoiding University firewall blocks and IP-address based restrictions. All data passed via a VPN can be encrypted and access controlled by authentication.
2.2 Operator cover is provided from 08:30 to 20:30 on weekdays. Periodic monitoring takes place outside these hours, and informal arrangements exist for staff to be called, but no funding is provided to make this contractual.
2.3 If a fault is notified between 09:00 and 17:00 on a working day, OUCS will commence investigation and correction within one hour (provided that no similar fault is also being handled by the same team).
- http://www.oucs.ox.ac.uk/network/vpn/. This includes information for departmental and college support staff who wish to set up local services.
2.14 Notification of faults, outages, etc is circulated on the mailing list email@example.com
2.15 Faults should be reported to firstname.lastname@example.org.
2.18 User documentation is available at http://www.oucs.ox.ac.uk/network/vpn/.
3.1 Users must be aware that use of the VPN service provides access to the Oxford networks, and services restricted to internal users of those networks, from PCs outside the University. They must take every precaution to ensure that these services are not used by unauthorised persons, and that the service is disconnected if the PC is left unattended.