ITLP courses for OUP - Terms and Conditions

If you have any queries about the ITLP programme, please contact a member of the ITLP Team. The Office is normally open from 8.30am to 5.00pm Monday to Friday.


Bookings open a month before each course date. You might like to set yourself a diary reminder for the date booking opens since IT Services courses are open to all members of the University so places can go quickly.

OUP members should use the following online booking form to book IT Learning Programme courses.

If there is a waiting list for a course that you wish to attend please email us to check if places are likely to become available.

To make a booking please follow the steps below:

  • Find the course you wish to book a place on
  • Click on the course name
  • For the course date you want, click on Book this course
  • Complete the form – note the form will auto fill with the course name and date
  • Click Send Booking Request

We will usually reply to your booking request within 48 hrs


If you are an OUP staff member, then the cost for this course is covered by the central training budget so there is no charge to your department for you to attend. However, please be aware of our £100 cancellation policy detailed below which applies to all OUP staff. This cancellation charge is in line with OUP's standard policy and is not levied by IT Services

Record of Attendance

A receipt/certificate will be issued to you during the course. The certificate of attendance can be used as part of any portfolio you are building as a record of your skills development


For OUP staff ONLY, a cancellation charge of £100 will be applied if, for any reason, you cancel within 10 working days of the course start date, or you fail to attend on the day. The cancellation charge will be levied by OUP to your cost centre and charge code. Please note that IT Services are not involved in levying this charge. The charge will also apply if you are off sick and we are not informed. It is necessary to make this charge, as late cancellation or failure to attend will effectively waste a funded training place that could have been used by others. However the charge will not be levied if you find someone else to fill your place.

Waiting Lists

If a course is full you can join a waiting list. You will be contacted by email if a place becomes available.


Information about special arrangements for our courses is available on our accessibility page.


Unless otherwise stated, courses are held in The Thames Suite at Oxford University, IT Services, 13 Banbury Rd, Oxford, OX2 6NN. You will be advised of the specific room when you register on the day.


Please arrive 15 minutes prior to the advertised start time. This will ensure you have sufficient time to register and to take your place. Courses start promptly at the advertised time. You will not be able to join the course if you are more than 15 minutes late.

Course duration

If you are unable to stay for the duration of the course please discuss with the teacher.


Refreshments are not usually provided unless stated. There is however a refreshment area close to the lecture rooms where there are hot and cold drink vending machines. Note: no eating and drinking is permitted in the lecture rooms.

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