IT Learning Programme
Scheduled Courses - Terms and Conditions
These terms and conditions relate to the scheduled ITLP Programme and Bodleian courses only. Most terms and conditions are the same for both training providers, but where there is variation this is noted in the text below. If you are not sure which provider is running a particular course look for “Provider” under “Course information” in the relevant course description.
Separate booking arrangements, terms and conditions are in place for University Business Systems training courses. If you have queries about business systems courses please go to the training pages.
- “ITLP” means IT Learning Programme
- “ITS” means IT Services
- “Courses Office” means the ITLP Courses Office at ITS
- “Applicant” means an individual who has submitted a booking form for a course
- “Participant” means an individual who has a confirmed place on a course
- “Booking form” means the booking form in the online course booking system at http://courses.it.ox.ac.uk
- “In Writing” means by letter/email/fax
Joining instructions will be sent via email prior to the course. Course participants can also sign up for text message reminders.
Arrangements are in places that allow OUP staff to attend ITLP courses.
If you are not a member of the University and you are interested in ITLP courses, please contact us. In some circumstances it may be possible to attend ITLP courses subject to availability of course places. For external applicants there is a different charging structure, terms and conditions and booking procedures. We will advise you these when you make your enquiry. Please contact us.
Bodleian Libraries courses are open to all current members of Oxford University and to holders of Bodleian Libraries’ reader cards. However, applicants with Bodleian reader card status are not able to book using the online booking system. Please email email@example.com
Further information is available on our payments page.
Substitutions may be made by contacting the Course Office prior to the course. This must be done to ensure that records are up-to-date and that attendance certificates/registers can be produced correctly
Applicants will be contacted by email if a place becomes available. Places sometimes become available at short notice due to late cancellation of course places by course participants. We are aware, and regret, that last minute notification of a course place may not be helpful to all.
A record of course bookings is also available in My Account
A receipt/certificate will be issued to attendees during ITLP courses. The certificate of attendance can be used as part of an attendee’s personal development portfolio as a record of your skills development.
If at any stage a participant finds that he/she cannot attend a course the course place must be cancelled. Ideally, at least three full working days’ notice should be given as this gives another applicant enough notice to attend.
Course places can be cancelled online using My Account
However, if a participant cannot attend at the last minute he/she must still contact the courses office as we can often still fill the place. In these circumstances contact should be made by email or telephone.
On occasion, unforeseen circumstances may require ITLP or Bodleian to cancel a course. In such circumstances the course providers will give as much notice as possible and endeavour to organise another course date, or refund any fees paid but no compensation will be paid for any additional costs incurred.
Information about special arrangements for our courses is available on our accessibility page.
The location of each course is listed in the schedule section of the course description and in the confirmation and reminder emails. Most courses take place at ITS, 13 Banbury Rd, however locations do vary so please do make careful note of the location of the course you are attending.
Refreshments and lunch are not provided unless stated. There is however a refreshment area close to the Thames Suite lecture rooms at IT Services where there are hot and cold drink vending machines. Facilities at other training venues vary. For more information please contact the training provider.
Each participant will be provided with a computer with appropriate software and settings. Participants may bring their own laptops, however support may be limited and the course providers cannot guarantee that all practical exercises will be successful.
Oxford University takes copyright seriously. Some of our materials are available under an open educational resource licensing agreement but others are not. Before reusing or distributing any of our materials contact us.
From time to time the course providers may make video, audio, and still image recordings for educational and promotional use. If participants do not want to be included they should make their wishes known at the time.