IT Support Staff News
2013 Freshers SurveyThe results of the 2013 Freshers Survey are now available (link on title)
OUCS and now IT Services have run a survey at Freshers' Fair since 2004. The aim is to capture the prior experiences, and more recently, wishes of freshers to inform IT Services' strategy, focus and resources. For example, the IT Learning Programme use the data to help them plan courses.
The survey also provides a wealth of data for divisions and others to use as they see fit, for example, to explore the support requirements for students or assess what proportion would own the appropriate technology to access facilities they might provide.