6. A Last Resort
OUCS will attempt to recover lost or damaged data on a best efforts only basis; it does not have the highly sophisticated facilities necessary to provide a comprehensive data recovery service. We cannot guarantee recovery of material and no attempts will be made to recover application programs. Where the information on a disk is regarded as vital, OUCS will always recommend that the data be recovered by a specialist data recovery company. Users should be aware that any efforts to recover data by a member of OUCS staff may mean that the disk is written to and subsequent attempts by a data recovery service may be hindered by such efforts. Data recovery is a very specialised field and such services are usually expensive; normally it will cost you in the region of £250.00 to receive a list of the files that the company can recover, you would then be charged again for the recovery.