This document contains instructions on how to obtain, install and configure the Cisco AnyConnect Secure Mobility Client (formerly the AnyConnect VPN Client) on Mac OS X 10.5, 10.6 and 10.7 to access the OUCS VPN Service.
In order to use the VPN service, you will need to have the necessary Remote Access Services username and password. For details see the online self registration service page.
If you have any issues using the Cisco AnyConnect VPN client, on 10.6 (Snow Leopard) or 10.7 (Lion) only you can instead configure the native VPN client on Mac OS X .
Please make sure that you have read the introduction and general requirements, which apply to all VPN clients, before attempting to configure your computer or mobile device to connect to the VPN.
- Log in to the OUCS self-registration pages at https://register.it.ox.ac.uk/self/software
VPN Clientfrom the list and click on
- If you have not registered to use the VPN software, you will be prompted to do so.
- Once registered, you should see the VPN Client download page. Select the
appropriate download for your operating system and processor type. To check both the
operating system and processor type for your Mac select
[About this Mac]from the
Applemenu and look for the operating system version immediately under
Mac OS X. Look at the
Processorentry to discover the processor type which will be either
PowerPC. In the picture below the Mac has an operating system of 10.5.8 and it has an Intel processor type.
- If you are prompted to choose what to do with the downloaded file, choose the
[Save]and save the file (called something like
anyconnect-vpn-intel-10.5.dmg) to a convenient temporary storage location on your computer's hard disk. Make a note of the file's location.
Use of the VPN client software is restricted to users of the OUCS Remote Access Service only — see the web page Usage Terms for Software Agreements for details.
The file you download from our website
anyconnect-vpn-intel-10.5.dmg or similar) is a special type of
file called a disk image. Depending on the method you use to download the file,
a disk image called something like
vpn-2.4.0202 may be mounted
automatically on your Mac desktop and opened automatically. The installer may also
launch automatically in which case you will be prompted with a choice of
Continue. If this happens you can skip the next couple of steps.
anyconnect-vpn-intel-10.5.dmgor similar) and double-click on it to mount the disk image (in this example called
vpn-2.4.0202but the numbers may be different for newer releases).
vpn-2.4.0202) to see a file called
Agreeto continue with the installation.
Installto start the installation.
- First make sure that you have connected to the Internet as you usually do, using either your broadband connection or a dialup connection.
- Go to your
Applicationsfolder and open the
- The contents of the
Ciscofolder may look a little different depending on whether you have the current (v3.x) client or an earlier version (v2.x) installed. Both are shown below. Double-click on
Cisco AnyConnect Secure Mobility Client(v3.x client) or
Cisco AnyConnect VPN Client(v2.x client) to start the program.
- The first time you run the program, you will need to enter
vpn.ox.ac.ukand click on
Connect to:box will be populated and you should see the username and password box automatically.
- If the connection is successful, you will see a window saying "VPN session
- While the AnyConnect VPN application is running you might like to right-click or Ctrl-click on
the icon in the dock and select
[Options/Keep in Dock](OS X 10.6) or
[Keep in Dock](OS X 10.5) so that it's quicker to start in the future.
- Click on the
AnyConnect VPN Connectionicon in your menu bar.
- On the menu that appears, select
- The padlock will disappear from the icon. This means that the VPN connection is
terminated but that the VPN client software is still loaded.
- If you want to reconnect you can click on the
AnyConnect VPN Clienticon and choose
[Bring AnyConnect to Front]to re-open the program. If you want to completely quit the VPN client you choose
[Quit]instead. The icon should then disappear from your screen.
- Note that if your internet connection should be interrupted at any time, perhaps because you are using a wireless connection and it has disconnected temporarily, then you will have to re-establish your VPN connection as described above.
For answers to common questions and solutions to any more frequently encountered problems please see the Frequently Asked Questions for Cisco AnyConnect VPN Client web page. For further information you can also refer to the Cisco AnyConnect VPN Client release notes.