IT Services

Connecting to EDUROAM via XP Service Pack 2 with the Built in Supplicant


1. Introduction

The following instructions apply to using the Eduroam wireless service on Microsoft Windows XP Service Pack 2 machines. If you find an error in the instructions, please contact , if you have general questions or need other assistance, contact

  1. Select [Start] and then [Control Panel].
  2. If you dont see the Network Connections icon then select the left hand side bar option to switch to classic view.
  3. Double click on Network connections
  4. If the wireless network connection is showing as disabled, then right click the icon and select enable.
  5. Right click on the Wireless Network Connection and select properties.

    Figure show_properties.png [Screenshot of selecting wireless properties]

  6. Select the tab titled [Wireless Networks]. If it doesn't exist, doublecheck that you've enabled the interface.
  7. In the preferred networks section, click the add button.

    Figure add_wireless_network.png [Screenshot of adding a wireless network]

  8. In the network name SSID enter eduroam in lower case (SSIDs are case sensitive). Select WPA2 as the Network Authentication method and AES as the data encryption type.

    Figure wireless-properties.png [Screenshot of wireless network properties]

    N.B. The Network Authentication setting is variable here due to whether local access points support WPA/TKIP or WPA2/AES. If you find that the WPA/TKIP setting does not work for you and you are sure you have configured the other settings correctly, try setting up another profile that uses WPA2/AES instead.

  9. Select the [Authentication] tab and in the EAP Type drop down box select Protected EAP (PEAP) instead of the default. Also uncheck the box that says "Authenticate as a computer".

    Figure eduroam_properties.png [Screenshot of eduroam properties]

  10. Select Properties by the EAP selection options to open a new option window. In the window check the box that says Validate Server Certificate. Enter in the Connect to these servers section. In Trusted Root Certification Authorities Select AddTrust External CA Root. Uncheck the box that says "Do not prompt user..." , check "Enable Fast Reconnect" and on the EAP-MSCHAP secured password option, click on the configure button.
  11. Uncheck the box to use your windows credentials, then click OK through each menu to save your changes and return to the desktop.

    Figure eap_mschapv2.png [Screenshot of mschap properties]

  12. Once near a eduroam access point, select the access point from the possible connections and youll be prompted to enter your login details.

    Figure connect-eduroam.png [Screenshot of connection prompt]

  13. Your login details must be entered to achieve full network usage. Enter your Remote Access account username followed by (e.g. and your Remote Access password (not your SSO).

    Figure enter-credentials.png [Screenshot of login prompt]

Users must abide by the user use agreement a copy of which is available at: