Nexus is the central system for email at Oxford. It is available to our users
through three basic routes. Directly through the website, via an email client
such as Outlook or Thunderbird or via a mobile device. Client configuration and
'how to' information can be accessed via the following links:
- Directly on the web
- Email using a web browser. By using your normal web
browser (e.g. Internet Explorer, Chrome, Firefox etc.) you can access your
email account to send and receive emails, access your contacts and your
- Via a email program
- Set up your email program.
Using a program installed on your computer you get access to your email and, if you use a Microsoft client like Outlook
(2007, 2010 or later versions), can share and delegate access to your
calendar, contacts and other features.
- Using your mobile
- Email on a mobile device. Nexus is accessible
on the move through your mobile (advice given on a 'best efforts' basis
You will get most functionality if you use a Microsoft client (such as
Outlook 2007) installed on your computer. Other clients may not give you the
same level of functionality (integrated calendaring, task lists, etc.) but
they will all access your emails without problems!
More email information
The email at
Oxford pages offer more information about email-related issues
such as addresses, accounts, passwords, unwanted mail, etc.
Too much spam?
See the Mail filtering page
for advice on how to filter out spam/junk mail.
Use the Nexus account settings page https://register.it.ox.ac.uk/self/nexus
- Set spam filter level - choose between Off, Low, Medium or High
(please note that you need to activate the spam
filtering in Outlook Web Access too). Messages which are
tagged as spam are put in the 'Spam' folder, and are automatically
deleted after 90 days.
- Set preferred email address (for users with more than one Oxford
- Set email forwarding address - get your Oxford email delivered to
- Show email usage and quota - see the size of each folder in your
Problem sending or receiving mail?
See the Failed email or
Interpreting failed-delivery reports pages for solutions to some
of the more common problems.