Delegating access to email, calendar and other Nexus features using Entourage Web Services

2. Acting as a delegate

If another user has delegated access to their email or calendar (or other features) to you, then you have the authority to act on their behalf. You can send an email as if from them and you can also create and edit items in their calendar, and respond to meeting requests on their behalf. Depending on the permissions and options they have chosen, you may receive meeting requests sent directly to your own inbox, asking you to respond on their behalf.

To work with another user's mail or calendar as a delegate not only do they need to add you as a delegate but you also need to tell your Entourage client that you are acting as a delegate for that account. To do this you need to go to [Tools/Accounts] and then double-click the name of your Nexus account in the Accounts window to bring up the Edit Account screen. On this screen click the Delegate tab.

In the lower half of the window labeled "Users I am a delegate for" click the Add... button to bring up the Select User screen:

Type in all or part of the name of the person you want to add as a user for whom you are acting as a delegate, and click the Find to search. In the resulting list, click on the correct name and then click OK to continue.

You will now return to the list of delegates, with the new person showing:

Click OK to complete the process.

That user's account should now appear in the left hand pane of the main Entourage window.

If you are responsible for managing another user's calendar, the easiest way to do so is to open their calendar. You can then create and edit calendar items, and view all existing entries in a grid just like your own calendar. When you create a meeting request by double-clicking on a date in their calendar, Entourage will automatically mark the invitations as being from Your Name on behalf of A.N. Other and the responses will come to you as well as the calendar owner (depending on the permissions and options chosen).

If you are responsible for managing someone's email you can send an email as if it had come from them by going to the the compose screen menu and using the drop down menu alongside the From: field at the top of the message window to set the address that this message will appear to have come from. You can also open their inbox by clicking on that user's account where it appears in the left hand pane of the main Entourage window and selecting the inbox within that account.

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