Whilst the migration from the OUCS-provided Herald email service is being undertaken by OUCS, we recognise that there are a number of units across the university looking to migrate to Nexus from locally provided solutions. This document sets out the responsibilities of OUCS and the unit with regards to such a process.
Some departments and colleges run their own Exchange or other email service. Where a unit wishes to migrate from their local service to Nexus OUCS will provide advice to departments and colleges on a reasonable efforts basis, including an initial assessment of the complexity and likely resources required to undertake any such migration, as well as providing supporting materials relating to the preferred methods of undertaking any migration process. However, no specific resources have been allocated for OUCS to undertake a migration from a department service to the Nexus Service or for enabling interoperability between Nexus and a local Exchange instance, for example. Departments wishing to migrate from a local service or who wish to use Nexus beyond the scope of the service defined in this SLD would be expected to commit the required resources to enable any OUCS support for such activities (where feasible). Departments seeking a hosting facility for their own Exchange or email service should contact NSMS in the first instance.