1. Background

You may experience colleagues with issues regarding "automapping", "too many folder" and 'synch issue" problems with Nexus. Occurrences of these problems are difficult to diagnose as:
  • The problems tend to be intermittent (and poorly defined for the Nexus Team to investigate)
  • The cause of the problem (we suspect) can be multi-dimensional. As well as general software malfunction issues, there can be a combination of:
    • Too many folders
    • Too many connections (multiple clients all connecting at the same time)
    • Too many mailboxes mapped into Outlook (automapped or otherwise)

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