8. What can you/we do?
The Nexus Team can turn off automapping for a user-secondary mailbox relationship, if requested. However, if the folder count problem is very serious, this may merely improve the situation rather than cure it entirely. Also, this may only benefit a very few users with the ‘too many folders’ problem. If you do want automapping disabled for some of your users’ mailboxes, please open a ticket with the IT Services Help Desk detailing each user-secondary mailbox pair.