3. What will the email migration mean to me?

This section contains information regarding the migration of your email to the new system. For general information as to what is provided by the Oxford Nexus service, see our FAQ page.

3.1. Webmail

Apart from some new facilities (such as calendars, to-do lists and more), the main difference you will notice will be to Herald Webmail, which will be replaced with the Microsoft Outlook Web Access, locally known as Oxford Nexus email web interface. This new interface should be intuitive and easy to use. If you use an email client program instead of, or as well as, Herald Webmail this should work as normal after the migration. Your University or College IT Support Officer may help you change some settings afterwards if appropriate.

Further information regarding your Webmail contacts, signature, vacation message and more upon migration are given in the following sections.

3.2. Using your Oxford username and password

After the migration, you will continue to use your Oxford username and password, as you did with Herald and Herald Webmail.

3.3. The email program installed on my computer

If you use an email client instead of, or as well as, Herald Webmail this should work as normal after the migration. You may need to refresh or resubscribe to your folder list but you should not be asked to perform anything technical, such as changing your connection settings. You may see some new folders that have been created during the migration (such as Calendar, Contacts, Deleted Items, Journal, Junk E-Mail, Notes, Outbox, Sent Items, Tasks). These are part of your Nexus account on the Nexus server. Please check the Junk E-Mail folder periodically to ensure you do not miss genuine email messages that are erroneously identified as spam/junkmail (more information on the mail filtering page. Your Department or College IT Support Officer may help you change some settings afterwards to allow access to the full groupware functionality (for example, to share your calendar, to set up meetings or to use distribution lists).

3.4. POP configuration

If you are using POP configurations for Herald then please speak to your local IT officer (or contact OUCS Help Centre) for migration to Nexus. If you need to use POP (for example if you do not have access to a good Internet connection/broadband and need read your email off-line), you can find the necessary connection details on the Accessing Nexus using POP page. (What is POP?).

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