The following instructions will help you to configure a phone using Android 2.2.

  1. From the phones default screen choose the toggle button (the triangle in a circle labelled button)
    Default phone screen
  2. On the All Apps screen select the Settings icon:
    Apps screen
  3. On the Settings screen select Accounts and Sync
    Settings screen
  4. From the Accounts and Sync screen select the Add Account button
    Accounts and Sync screen
  5. On the Add an Account screen choose Exchange Active Sync
    Add account screen
  6. You will now see the Setup Exchange Active Sync screen, where you should add the following details:
    • Your email address
    • Your SSO password
    Account setup screen
  7. The phone will now try to connect to your email account but will fail
    Error screen
  8. Review the Settings screen and change the server address from to
  9. Again the connection is likely to fail, this time due to the username chosen by the device. Correct the username (in the form of abcd1234) and this time it will connect properly.
    Mail sync screen
    You should now be able to select what data you want to sync with your device.

If your device has widgets you may like to choose what format your email is displayed in. To use a widget follow the instructions below:

  1. From the Home screen and scroll left or right to an empty screen and press the + icon to add a Widget
    Screen showing available widgets on the device
  2. Select the Mail icon
    Mail icon
  3. Next select how you wish to see your email presented
    Example style of mail presentation
  4. Now select your Exchange Active Sync account from the list
    Select an account screen
  5. After a few moments your email will appear in your desired format.