3. Checking the Firmware Version

In order to check the OS version of your BlackBerry Smartphone as well as the Firmware version currently installed, you need to:
  1. Go to the "options" folder on your Smartphone
  2. Go to "the "about" entry
  3. Look for a similar line to the following: V4.6.0.266 (Platform - see line 3 in the image below
Should you need to upgrade your Smartphone to a more recent Operating System or Firmware version (either in order to activate or to get access to additional features provided by the BES), you will need to do the following:
  1. Locate the BlackBerry Desktop manager software that was provided with your device, or download the most recent version
  2. Install the software on your PC\Laptop and connect your BlackBerry via a USB cable
  3. Perform a Backup of your Smartphone (The OS upgrade process should include this anyway)
  4. Use the Desktop Manager "Application Loader" and upgrade your device to most recent available version

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