IT Services

iPhone / iPod Touch ActiveSync Configuration Guide for Oxford Nexus


1. General Instructions

To configure your iPhone or iPod Touch manually to connect to Nexus e-mail, please follow the guidelines below.

Please note: Pre G3 iPhone/iPod Touch devices can only be configured to connect to one Exchange account at any one time. So if you already have an Exchange account configured then you will not be able to add your Nexus account until/unless you remove the existing Exchange account. However, phones and devices using the iOS4 operating system can connect to multiple Exchange accounts. This applies to iPhone 3G and later phones and devices.

You will need to know your Oxford username (typically four letters and four numbers, e.g. oucs0037) and password before starting. Please make sure that WiFi is enabled.

  1. From the Springboard (home screen), go to the Settings application and select [Mail, Contacts, Calendars].

    Figure iphone-images/settings.jpg [Settings screen showing 'Mail, Contacts, Calendars' link]

  2. Under [Accounts], select [Add Account...].

    Figure iphone-images/addacc.jpg [Mail settings screen showing 'Add Account' option.]

  3. You will see a list of types of email accounts; select [Microsoft Exchange].

    Figure iphone-images/accounts.png [List of types of mail, showing 'Other' option.]

  4. Enter your account information:
    Enter your Oxford email address (e.g.
    Leave this field blank
    Enter your Oxford username, e.g. oucs0037
    Enter your Nexus password
    This will default to the email address you entered above, but can be renamed to anything you like (e.g. 'Oxford email' or 'Nexus').
    Press Next to proceed.

    Figure iphone-images/account_info.png [First screen for entering account information: name, address, domain, password, description.]

  5. You will see a message saying 'Verifying Exchange account information' (this may take longer than you expect). You will then be asked to enter more information. In the Server field, enter ''. (The Domain field should still be left blank.) Press Next to proceed.

    Figure iphone-images/account_info2.png [Second screen for entering account information.]

  6. You should see a message saying "Exchange account verified".
  7. You will then be asked which data you want to synchronise:

    Figure iphone-images/sync.png [Synchronisation options screen]

    If you choose to synchronise your contacts, you will be asked whether you want to keep all the existing contacts on your iPhone (recommended!) or delete them.

    Figure iphone-images/keepsync.png [Synchronisation options dialog box - keep or delete?]

    You will be offered this choice for both contacts and calendars.
  8. When you have selected the synchronisation options, click the Done button. You will see a message saying "Configuring sync for Exchange...". When this is done, you will be returned to the 'Mail, Contacts, Calendars' settings page, and you should see your Nexus account added to the list.

2. Mail synchronisation options

3. Calendar options